
A short while ago, quite by chance, I learned that Intensive Care Units (ICU) have complied to a paper by Professor Duncan Young, Oxford, and reduced community noise by changing to plastic trolleys and bins with soft close. He found that the noise was far above the World Health Organisation (WHO) guidelines and did not promote recovery. As a result, ICU is now much quieter and promotes recovery.
I took this and emailed the manager of my local hospital. I hoped to reduce the community noise in the Emergency Department (ED). I got nowhere fast, only eliciting a half-hearted response saying that when there were less busy times, anyone who found ED uncomfortable could be treated in a more personal way. To this, I replied that we do not have second-class patients.
A short while ago, quite by chance, I learned that Intensive Care Units (ICU) have complied to a paper by Professor Duncan Young, Oxford, and reduced community noise by changing to plastic trolleys and bins with soft close. He found that the noise was far above the World Health Organisation (WHO) guidelines and did not promote recovery. As a result, ICU is now much quieter and promotes recovery.
I took this and emailed the manager of my local hospital. I hoped to reduce the community noise in the Emergency Department (ED). I got nowhere fast, only eliciting a half-hearted response saying that when there were less busy times, anyone who found ED uncomfortable could be treated in a more personal way. To this, I replied that we do not have second-class patients.
I brought this up at a CoG at SWAST, and they were a loss too.
This year I have been in ED three times. The first, I needed pain relief just for being there. The second time I was denied any pain relief or sedative at all. The third time I left before anyone could see me as I was horrified by what I was intended to lie on. I was also discriminated against.
I made a formal complaint and now the ED is under scrutiny and breach of the Equality Act.
I brought this up at a CoG at SWAST, and they were a loss too.
This year I have been in ED three times. The first, I needed pain relief just for being there. The second time I was denied any pain relief or sedative at all. The third time I left before anyone could see me as I was horrified by what I was intended to lie on. I was also discriminated against.
I made a formal complaint and now the ED is under scrutiny and breach of the Equality Act. Watch this space.
Today I contacted a local producer of jams and preserves of all types. I may need to register with the Soil Association. I get so many figs, and next year will have more, as well as tomatoes and, hopefully, apricots.
This time last year I was terribly ill. I feared I would not make it to Christmas. I am so relieved that this autumn is different.
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